How to get advice

We have various options available to you, depending on your enquiry and where you live.

Find out more about our advice

Here to help.

Our main general office is located in central Middlesbrough and is open daily for drop in advice and assistance, Monday - Friday.
View contact page for opening times

Our community welfare benefit advice service supports the work of our main general office, and works in partnership with Middlesbrough Councils welfare rights unit, Age UK Teesside, Cleveland Housing Advice Centre and ACTES, to deliver easily accessible community advice.

Telephone, email advice and WebChat is also available, see our contact us section for further details
“Welcome to Middlesbrough Citizens Advice”
Kelly Brimbore, Newcastle

Broad range of help & advice on offer.

Housing
You can get advice about renting from a private landlord, or from the Council or a housing association.
Debt
We can help you with a wide range of debt issues including: Council Tax, Rent, Credit Cards, Loans and Catalogues.
Energy
We can help if you are having an issue with your energy (electric and gas) supplier.
Employment
At work, you can be faced with many difficult issues, so it is essential to know your rights and how to solve problems. We can help.
Welfare Benefits
We can provide advice and support on Welfare Benefits, and can conduct a benefit check for you.
Consumer
Has something gone wrong with a purchase? Were you pressured into buying something? We can help.

Advice locations

Select your preferred advice location below

Middlesbrough Citizens Advice Office

Address & Contact

9 Linthorpe Road
Middlesbrough
TS1 1TH

01642 802282

Opening Times

Currently closed for face to face advice.

Open for telephone and email advice -
Monday - Thursday: 9:00am - 4:00pm
Friday: 9:00am - 3:00pm

Advice Type

All Advice types

Thorntree Community Hub

Address & Contact

Birkhall Road
TS3 9JW

01642 246827

Opening Times

Currently closed.

Advice Type

Welfare benefit
Limited drop in capacity. Please call hub in advance for availability.

Newport Settlement Hub

Address & Contact

St Pauls Road
TS1 5NQ

01642 802892

Opening Times

Currently closed.

Advice Type

Welfare benefit
Limited drop in capacity. Please call Hub in advance for details.

North Ormesby Hub

Address & Contact

Derwent Street
TS3 6JB

01642 243581

Opening Times

Currently closed.

Advice Type

Welfare benefit
Please call Hub in advance for availability of drop in.

Hemlington Library

Address & Contact

Crosscliffe
TS8 9JJ

01642 591918

Opening Times

Currently closed.

Advice Type

Welfare benefit
Limited drop in capacity. Please call Hub for details in advance.

Grove Hill Community Hub

Address & Contact

Bishopton Road
Middlesbrough
TS4 2RP

01642 278444

Opening Times

Currently closed.

Advice Type

Welfare Benefit
Limited drop in capacity. Please call Hub for details in advance.

Easterside Community Hub

Address & Contact

Broughton Avenue Resource Centre
Broughton Ave
Marton-in-Cleveland
Middlesbrough
TS4 3PZ

01642 513150

Opening Times

Currently closed.

Advice Type

Welfare benefit
Please call Hub in advance for appointment and drop in availability.