Introduction to Citizens Advice Middlesbrough

We help people find a way forward
We can all face problems that seem complicated or intimidating. At Citizens Advice Middlesbrough, we believe no one should have to face these problems without good quality, independent advice. 

That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

We give advice to millions of people
We’re part of a network of independent charities that offers confidential advice online, over the phone, and in person, for free.

When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

We speak up for our clients
No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.

With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.
We see how problems can be linked. By helping people with the underlying cause of their problems and making sure they don’t get worse, we save the government and public services hundreds of millions of pounds every year.

We make a difference

We have worked on 5,100+ cases since 1st January 2021.
New clients
We have helped over 3,700 clients since 1st January 2021.
We have helped clients with over 630 simple queries since 1st January 2021.

Based in the heart of Middlesbrough

All of our advice is free, independent and totally confidential. Whatever problem you’re facing, however big or small, our friendly advisers are focussed on helping you find a way forward.

Citizens Advice Middlesbrough Volunteers

Volunteers are the lifeblood of our service in Middlesbrough and they make a huge and valuable contribution to the local community, providing information, advice and guidance to
clients when they need it most.

If you would like further information on volunteering opportunities at Citizens Advice Middlesbrough, please email us:
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