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Our Aims.

At Citizens Advice Middlesbrough we have two aims
1. Give advice to people for the problems that they face.

2. Improve the policies and practices that affect people's lives.

We help many clients with a range of problems including benefits, debt, relationships, housing and immigration.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Sometimes a person has more than one problem, and often they are linked. We tackle issues in the round making sure people get all of the support they need.

Each local Citizens Advice charity is a member of the national Citizens Advice charity. All together we form the Citizens Advice service.

We make a difference - 7 in every 10 people who sought our help last year had their problem solved. Helping people solve their problems can stop issues getting worse, which can save money further down the line. In 2017-18, working together as a national service, we saved government and public services at least £435 million.

Striving to help the local community.

We have logged 3,300+ new cases on our database since 1st January 2020.
New clients
We have helped over 190 new clients since 1st January 2020.
We have helped clients with over 880 simple queries since 1st January 2020.

Based in the heart of Middlesbrough

We provide a friendly, welcoming atmosphere for you to feel comfortable. When you visit, one of our trained advice workers will offer an initial check to see how we can help you quickly and effectively.

Middlesbrough Citizens Advice Volunteers

Volunteers are the lifeblood of our service in Middlesbrough and they make a huge and valuable contribution to the local community, providing information, advice and guidance to
clients when they need it most.

If you would like further information on volunteering opportunities at Citizens Advice Middlesbrough, please email us: