16 October 2018.
Government "must make changes" to Universal Credit, Citizens Advice says.
Responding to news that the government is set to pause the rollout of Universal Credit, Gillian Guy, Chief Executive of Citizens Advice, said: “Today's news suggests the government recognises Universal Credit has serious problems that must be fixed before tens of thousands more people are moved onto the new benefit. If implemented, the measures set out in the leaked document could reduce the risk of greater hardship as a result of moving onto the benefit. But Universal Credit is a complex system, and these measures alone will not solve all of the problems. The government must make changes to ensure no one is left without enough to get by.”