December 2021 Operating Hours

Over the Christmas and New Year period, we have slightly different operating hours. Please see the graphic for our service opening dates and times.

This will be for telephone and email advice only, as from Monday 20th December 2021, we are suspending our face to face advice until further notice.

Please get in touch or refer someone if anyone needs help via 01642 802282 or the website enquiry form at

The decision to suspend our face to face advice was made due to the rise of the Omnicron variant: to protect you, and our staff and volunteers, and also to be able to maintain a service, as fast and effectively as we can, during these difficult times.

We'd like to wish all those who celebrate a merry Christmas and a happy New Year.